Accela System Updates

Accela updates

In preparation of the opening of the Phase 3, Round 1 Licensing process, the Accela Citizen Access Portal has been updated with the following changes:

  • The Social Equity Verification questionnaire has been temporarily disabled. Applicants who made their final submittals before the deadline can still view their verification status by logging in, clicking on "My Account", then navigating to Contact Information and clicking on "Actions->View".
  • Social Equity Verification Applicants can still upload documents to their account profile. The Department of Cannabis Regulation will be in contact with applicants who need to submit additional documentation to complete their application.
  • The online process for submitting licensing applications for cannabis testing labs has been temporarily disabled. Users who want to submit applications for testing labs only are invited to contact the Department at cannabis@lacity.org to set up an appointment to fill out an application in person.
  • The online process for submitting renewal applications for Phase 1 Existing Medical Marijuana Dispensaries has been temporarily disabled. Users who want to submit applications for renewal applications only are invited to contact the Department at cannabis@lacity.org to set up an appointment to fill out an application in person.