Contact Us

The Department of Cannabis Regulation receives a high volume of calls and emails on a daily basis. Before contacting the Department, please review information and resources available online.

Due to COVID-19 and in an effort to promote public health, DCR’s Public Counter is closed until further notice. 

Applicant and Licensees should contact DCR through the following methods: 

Send an EMAIL to DCRLicensing@lacity.org
Call (213) 978-0738 to speak to a DCR representative. 

Non-applicants and licensees with questions should contact DCR through the following methods:

Send an EMAIL to Cannabis@lacity.org.
Call (213) 978-0738 to speak to a DCR representative. 

For questions related to the Social Equity Program, please contact DCR through the following methods:

Send an EMAIL to dcr.sep@lacity.org.
Call (213) 978-0738 to speak to a DCR representative. 

If calling DCR to speak to a representative, please note our updated hours of operation. 

Current Hours of Operation (as of April 5th 2021): Mon-Thus 10:00 a.m. – 4:00 p.m.

Please note that our operations are CLOSED on Fridays and for City holidays.

Though the office is closed to the public, DCR is located at the following address: 

221 N. Figueroa St, Suite 1245
Los Angeles, CA 90012


Media Inquiries 

Individuals and organizations with media inquiries should email DCR at CannabisNews@lacity.org, or call the front desk at (213) 978-0738. Please allow for two business days for a reply.


Speaking Engagements 

Individuals seeking to request a DCR Representative or Cannabis Regulation Commission Representative to participate in a Speaking Engagement should email DCR at CannabisNews@lacity.org, or call the front desk at (213) 978-0738. Please allow for two business days for a reply.


Sign Up for DCR Email Alerts: 

DCR releases regular news and updates to provide licensees, stakeholders, and consumers with the latest information on the City’s commercial cannabis industry. We encourage you to stay engaged by attending and participating in our public meetings and events. Sign up for Email Alerts by clicking here.